The process has eight checkpoints: use, slab, risks, scope, sample, preparation, application, and handoff. Each checkpoint should produce a decision or record.
1. Use and exposure interview
Identify traffic, vehicles, wheels, spills, sunlight, water, cleaners, heat, impact, desired appearance, and shutdown limits. The room’s hardest recurring condition matters more than its best photograph.
2. Slab and existing-finish review
Inspect concrete, old coatings, repairs, cracks, joints, moisture indicators, contamination, thresholds, drains, edges, and hidden zones. Document what cannot be seen until storage or coating is removed.
3. Written system and sample approval
Name preparation, repair assumptions, each coating product, broadcast, texture, color, boundaries, cure milestones, exclusions, and contingency method. View samples under the real lighting.
4. Preparation, application, and handoff
Prepare to the system requirement, repair soundly, confirm conditions, apply within product windows, protect cure, then provide written release and care instructions. Keep product, color, and repair records for future maintenance.
Common questions
Does every project follow the same number of steps?
The checkpoints are consistent, but removal, repairs, moisture work, layers, and cure differ by floor and system.
When is the final price confirmed?
It should be clear after enough slab is visible and the scope is defined. Concealed damage may still require a written allowance or change process.
Who approves the finish sample?
The owner or named representative should approve color, flake, texture, and sheen before production.
