Require a zone-by-zone scope with named products and preparation, repair quantities, sample approval, shutdown sequence, traffic-release milestones, and clear exclusions.
Facility and exposure data
List room use, dimensions, operating hours, occupants, loads, wheels, impact, temperature, water, chemicals, cleaning agents, and drainage. Note doors, joints, drains, equipment pads, and transitions.
For chemicals, provide name, concentration, temperature, contact time, and cleanup—not merely “chemical exposure.”
Substrate and preparation
State existing coatings, removal, concrete profile, dust collection, edge preparation, moisture evaluation, cracks, joints, spalls, and contaminated areas. Include repair unit prices or allowances where quantities cannot be confirmed.
Require a process for stopping and documenting conditions that differ from the estimate.
System and appearance
Name every product, color, coverage, broadcast, texture, line material, and topcoat. Approve samples under site lighting. Define acceptable variation, joint appearance, cove details, and phase transitions.
Avoid specifications based only on coat count or generic phrases such as heavy duty.
Schedule, handoff, and exclusions
Document mobilization, owner moves, work phases, cure conditions, traffic milestones, protection, inspection, cleanup, and maintenance training. List warranty terms and exclusions separately from product marketing.
Continue to commercial floor coatings for exposure planning and downtime planning for sequencing.
Common questions
Should a commercial quote include dry film thickness?
Where thickness is a meaningful system requirement, specify the target or product coverage and how it will be verified. Not every decorative quote uses the same measurement method.
How should unknown repairs be priced?
Use a documented allowance, unit price, or approval process after preparation exposes the condition.
Who approves the sample?
Name the owner representative with authority to approve color, texture, gloss, markings, and acceptable variation before production.
